Questions & Answers

Refrigerator not cooling-cold enough or over freezing?

Answers:
Pcb/circuit board
Condenser coils are dirty
Evaporator fan motor
Condenser fan motor
Compressor
Thermal fuse
Baffle
Door seals

Refrigerator Noisy or Loud?

Answers:
Fan motor
Baffle
Ice maker

Refrigerator not making ice or no water?

Answers:
Water inlet valve
Ice maker assembly/module
Door Switch
Water filter
Ice maker sensor

Why is the fridge not cold but freezer is?

Answer:
There could be a problem with the defrost system, thermal fuse, sensors or the evaporator or condenser fans or a system fault.

Why is my refrigerator not cold enough?

Answer:
Condenser coils could be dirty or a faulty condenser fan motor which draws air over the condenser coils to cool them.

How do i reset a samsung-maytag-whirlpool-LG-refrigerator ice maker?

Answer:
The ice bucket is located in the freezer section on the top of the door and press the test switch or reset button.

Why is my samsung-maytag-whirlpool-LG-liebherr fridge making a loud humming noise?

Answer:
Check floor if uneven this could cause vibrations or there could be a problem with fan motors or baffle control.

Why is my Maytag-whirlpool-LG-Samsung-GE icemaker not making ice or leaking water?

Answer:
Check water inlet valve and water line are secure or clogged or frozen water line.

Why is my samsung-maytag-whirlpool fridge freezer leaking water onto the floor?

Answer:
Cause faulty defrost system or a blocked drainage causing excess water to overflow after defrost.

The appliance can no longer be switched off?

Answer:
Check your instruction manual on how to de-activate the child lock safe control.

What causes a refrigerator to not get cold enough?

Answer:
Check all other components to find cause. If the refrigerator is not cold enough, the compressor might be defective. The compressor is the motor which compresses and circulates the refrigerant through the evaporator and condenser coils which cools the fridge.

Refrigerator temperature display indicates 5c -18c but not cold?

Answer:
It is possible demo mode is activated. If demo mode is switched on contact us for instructions on how to deactivate.

How do you know if your refrigerator-fridge freezer is broken not running?

Answer:
Place a thermometer inside the fridge and freezer section to alert you of changes in the temperature. Warm food, frost build up or a defrosting freezer are the first signs your refrigerator is malfunctioning.

How do you fix a refrigerator?
How long does it take for a refrigerator to cool down?

Answer:
It takes anywhere from three to 24 hours for a refrigerator to reach safe temperatures for storing food, depending on the size and type of unit. When the refrigerator compartment reaches 40 degrees Fahrenheit and the freezer reaches 5 degrees Fahrenheit, it is safe to transfer food items.

How do you make the refrigerator colder?

Answer:
The numbers 0 – 5 on the dial relate to power levels, rather than °C temperatures. To lower the fridge freezer temperature you would turn the thermostat up to increase the power – making it run colder.

Can fridges be repaired?

Answer:
Yes parts such as sensors, thermal fuse which are located on the evaporator, condenser fan motor under the fridge or the evaporator fan motor inside the freezer can be removed and a new one installed.

What causes a fridge to freeze up?

Answer:
Faulty Thermostat,pcb,sensors,defrost heater or a water leakage from a blocked drain, faulty ice maker or cracked water tank.

Why is freezer cold but refrigerator warm?
Why is the fridge not cold but the freezer is?

Answer:
The fan motor draws cold air over the evaporator coils and circulates it through out the freezer and refrigerator section. The evaporator may be frosted up caused by a defrost problem. Cause could be a defective thermistor.

Why is my refrigerator not cold enough?

Answer:
Faulty compressor or fan motors such as the condenser fan which draws air over the condenser coils to cool them, also if the coils are dirty.

How do i reset my Samsung refrigerator ice maker?

Answer:
Open the freezer door and locate the icemaker in the left corner of the cabinet, the test switch or the reset button is located on the icemaker. Press to reset.

What is power freeze on Samsung refrigerator?

Answer:
The power freeze function generates extra cold air for a longer period chilling the freezer more quickly freezing the items. To activate press the power freeze button.

Why is my refrigerator making noise?

Answer:
If your refrigerator is making noise could be uneven flooring causing vibrations, adjust and reposition. If coming from the freezer section could be a faulty evaporator fan motor.



Why is my GE fridge/refrigerator not freezing?

Answer:
The evaporator fan motor draws air over the evaporator coils and circulates it throughout the freezer. If the fan motor is not working then the freezer will not freeze.

What should my GE fridge and freezer be set at?

Answer:
The fridge setting 3 degress and the freezer is -18. Once the desired temperature has been set the temperature display  will return actual temperature and will take a couple of hours for the new set temperature to be reached.

What does turbo cool do on GE refrigerator?

Answer:
The turbo cool is a extra boost which revs up the compressor activating it giving it extra cooling power and fans running at high speed to compensate for lost of cooling such as when the doors have been opened for long periods.

How do you defrost Liebherr freezer?

Answer:
Switch off the appliance and disconnect it from the mains. Leave freezer doors open overnight.

How do I turn off the alarm off on my fridge?

Answer:
Locate the control panel then locate the alarm/lock button. Press the alarm button to turn off the alarm.

How do you reset a Maytag refrigerator water filter?

Answer:
Press and hold the lock and light keypads until the filter light blinks. The control light is now reset.

How do i reset a Maytag Refrigerator?

Answer:
Locate the filter button on the front panel of the freezer. Press the button and hold for three seconds. The lights will change from replace to good.

Why does my Samsung refrigerator keeps freezing up?

Answer:
Could be a blocked defrost drain or a cracked water tank which can lead to ice build up and eventually water leaking out of the freezer and refrigerator.

Why is there frost in my frost free fridge-freezer?

Answer:
Could be a faulty sensor or defrost stat or if doors have been left open. Also damaged door gasket may be letting warm air inside the cabinet which can result in frost build up. All this means that your refrigerator will be working overtime to compensate for the lost of cold air.

Does frost free fridge-freezer need defrosting?

Answer:
No frost free appliances employ automatic defrosting systems and do not require manual defrosting.

Why is there a fan noise from my Samsung fridge-freezer?

Answer:
To check if the noise is coming from the fridge open the refrigerator/freezer door if the noise stops when the doors are open and then stars again when you close the doors. This indicates that there could be a build up of ice in either compartment  and the noise is the fan hitting against this build up.

Where is serial number on Miele fridge freezer?

Answer:
The serial/model number data plate of your Miele refrigerator is located either in the fridge compartment bottom left salad bind or in the freezer section also bottom left.

Are Libherr and Miele the same?

Answer:
No they are two separate companies with production in the same factory jointly owned by both parties however all products are made to the individual companies specifications.

Why does my Whirlpool refrigerator say cooling off?

Answer:
To turn off the cooling feature in your refrigerator and freezer, press and hold Lock/Filter for three seconds. Cooling Off will appear on the control display panel. Press and hold the same buttons for three seconds to turn the cooling feature back on.

What is a freezer alarm?

Answer:
This feature monitors the temperature and warns the user when the internal freezer temperature becomes unsafe for the storage of frozen foods.

How long should you leave a fridge before turning it on?

Answer:
When your refrigerator arrives you will need to let it stand upright for four hours before it is advisable to switch on.

How do i know if my fridge is working?

Answer:
Check for power lights on the control panel and inside the refrigerator. Listen for sounds such as running fans or noise from the compressor. Warm food or a defrosting freezer is the obvious signs your refrigerator is malfunctioning.

How do I contact Samsung?

Answer:
Call our Samsung Support contact centre anytime between 8am and 6pm Monday to Saturday.

Why is the temperature flashing on my Samsung fridge freezer?

Answer:
The digital display will blink when the temperature rises quickly. When the refrigerator and freezer reaches the set temperature then the blinking will stop. If the flashing light does not stop unplug refrigerator then back on to reset the processor.