AGS Reviews

We specialise in all makes and brands of frost free fridge freezer units including American style brands, all of which ensures a prompt, efficient and quality production of service.
AGS Refrigeration is a family run business providing a friendly, reliable and professional fridge freezer repair service in London, Croydon and surrounding areas.

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MichaelO-67 Amazing highly recommend I rang as a last minute resort as the original manufacturer of my Whirlpool fridge had told me it was impossible and beyond economic repair. A neighbour recommended I ring AGS. They came and repaired fridge within the hour. Thank you team 06 Feb 2017

JamesM-515 maytag american style fridge freezer service The engineer was excellent in fixing my refrigerator especially after the insurance domestic and general company told us it was a write off because the gas used in whirlpool american fridges is no longer in use. I have since found out this is not the case and this is only because the engineers they are using are not qualified to regas. Hard to find straight forward honest talking engineers these days 28 Jan 2017

Beko Fridge Repaired Fast and efficient service, honest and friendly guy same day service and very happy with result of AGS Refrigeration Services. I highly recommend there service. 26 Dec 2016

MaureenC-19 Admiral may tag authorised repair Excellent service I had been told by the company John Lewis recommended it was a right off.Glen came fromAGS found the fault replaced the small part Charged me £100 Amazing service he made my day !! 01 Sep 2016 TamaraH-3 Great service This company is fantastic, after desperately looking for someone to fix by fridge ( broke down overnight) no one was willing to come for the next 5 days! Then I found Glen from (same day fridge repairs) and they fixed it on the same day. I found them to be very reliable , polite and knowledgable about fridges. My entire family is very happy! 06 Aug 2016 JnrH Fixed american refrigerator I would like to add our thank you for fixing our refrigerator and saving us the costs of buying a replacement. 15 Jul 2016

DaveR-44 American refrigerator repair First class service from this company especially since another company who advertise has not charging a call out fee turned up spending an hour and after not even fixing it tried to charge us some sort of fee for estimate. Anyway kicked him out the door and found this company through the manufacturer they attended and found and rectified the fault in no time. No fuss no hastle a job well done. 07 Jun 2016

PaulZ-4 Liebherr fridge on the blink Glen came very quckly to look at my 4 year old Liebherr fridge freezer. We were desperate as it was saturday morning on a Bank Holdiay weekend. We thought wow, great. He sounded confident he could fix it, saying its probably a sensor blah blah. When he arrived he promptly removed the freezer evaporator cover and pronounced that it is not cooling properly, and the compressor has gone. He said that's Liebherr for you, and that he can do the repair job on Tuesday for another £350 on top of the £100 call out charge, but in his opinion I would be better off buying a new fridge freezer, and not a Liebherr one. What he didn't mention is that if I waited until Tuesday and called Liebherr, they would send a Registered engineer out and fix the problem at the cost of labour (call out fee) only. AGS Refrigeration was a waste of time and money for me. Maybe others might have a better experience. 31 May 2016

SamanthaM-5 A job well done! Glenn, thank you very much for a fantastic service today. I wish all engineers offered such good customer service, knowledge and reliability. Our fridge freezer is still working and we are happy to recommend you to anyone. Job well done! 22 Dec 2015

GC170213 A Breath of Fresh Air After our Maytag fridge freezer went on the blink last week it was a real breath of fresh air when we found a service engineer who not only came out promptly to fix it on a Saturday but arrived right on time and knew exactly what he was doing. Glen accurately diagnosed the problem within a few minutes of examining the unit, replaced the faulty circuit board, reprogrammed the system and had it up and running in about an hour. Everything is ticking over nicely now and we are very happy with the service provided. Genuinely outstanding and highly recommended. 03 Nov 2015

MarkRudi american fridge/freezer - erratic defrosting problem solved! Excellent service. The freezer started to defrost and then frost again... Ended up being a straight forward issue and was resolved quickly. Honest advice and turned up when promised. would definitely recommend. 31 Oct 2015

TonyLong Best Counter Depth Refrigerator Hi everybody! My name is Tony Long, i am an engineer. I like high-tech, with the best designed refrigerator for my house. Thank for this article, so helpful! The same site: 15 Sep 2015

DAH1968 Great Service! Very knowledgable guy called Glen. Called him about a friend's fridge, he spoke with me at length about possible problems and outlined his costs, which were surprisingly reasonable, I felt. Booked an appointment, Glen turned up promptly within agreed time after keeping us updated by phone on his progress. He had the spare we needed and the work was carried out expertly. Would definitely use Glen again and recommend him to people I know. 28 Aug 2015

Susie55 Great service! I would highly recommend this company...same day service, GE fridge/freezer fixed. Not an easy job but handled professionally and honestly. 20 Aug 2015

LMWalworthRd Quick & sees it through to the end I rung Glen mid-afternoon and he managed to get to me before 18:00 that day which was impressive! Not much could be done on the first visit as it needed to be defrosted - so he kept in touch, took phone calls on the weekend and came back for a 2nd visit (FOC) to get it working again. 29 Jul 2015

HannahCarter01 Samsung refrigerator repair I called up at 2.30pm, and Glen was around a hour later. Very fast and professional and he knew exactly what he was doing. Reasonably priced. Highly recommended. 04 Mar 2015

Dsivlal GE Fridge repair Fridge water dispenser stopped working and at first decided to call one of the biggest companies to repair who sent a clueless engineer ! This engineer could not succeed and after that decided to call Glen from Ags and he was brilliant sorted out the problem in no time . Very impressed 24 Feb 2015

adlestrop Arrived within an hour on a Saturday After Samsung's own contractor was unavailable on Saturdays, Glen diagnosed the issue with my Fridge Freezer on the phone and arrived - within an hour - with the necessary replacement sensors. He completed the repair within the call-out period and my fridge is now fine. 18 Oct 2014

Bernice25 Thank You! I woke to find my fridge freezer not working and tried to find someone to help me. AGS were recommended by the Mumsnet website and had given a good review. I called the company and they came out within hours and diagnosed the problem. I was extremely impressed. The man that came out was polite and very helpful and went the extra mile to try and source a new part for me, whilst giving me helpful advice in the interim. He correctly identified what the cause of the problem could be between 2 things over the phone prior to coming out and was correct about the fault. Even though I have not been able to source the part required at the moment, I have been given excellent advice on what I can do to keep my fridge freezer working until I can get the part. Would highly recommend this company to family and friends and would use again if I had a similar problem. The service was excellent, hence the 5 stars! 23 Aug 2014

AIshmail Efficient cost effective repair After contacting 3 other fridge repairs AGS were recommended to me, which I'm pleased to say meant me receiving a diagnosis and price over the phone and an engineer attending on the same day and my fridge back to working order. A polite efficient service. I would definitely use them again. 11 Aug 2014

M_Guldal Fast and Efficient Service Glen was great, arrived within an hour and problem sorted, good knowledge with helpful advice. What more could you ask for! He was here fixed the issue before a large firm even returned my call! Would definitely recommend 04 Aug 2014

lexabulu Spot on Called to report problem. Engineer actually told me what to do over the phone. Free advice was generous considering some would have charged for a call out to do very little. In my opinion this is the sign of a good and honest service. 22 Jul 2014

RWMSutton Samsung Fridge/Freezer repair Having searched the net for a company willing and able to repair my American style fridge/freezer I came across AGS. Having spoken with Glen Scotland he promised to come out the same day, give me half hours warning of his arrival and a n idea of costs if what he thought was wrong was actually wrong. True to his word he arrived when he said and completed the repair within half an hour at the agreed price. Should I need a repair of this nature in the future I shall not bother calling anyone else. 14 Jul 2014

raffjones Good knowledge of Samsung and fast service First thing I have to say was that I had replaced the twin cooling panel on our Samsung RS21 DCNS, as so many forums had suggested that was the problem. Within seconds on the phone to AGS, Glen said this was NOT the problem, and had diagnosed the fault correctly, saying this was what happens to a lot of people with Samsung fridges. And he was right. "Same day service" is a selling point on their site, and same day service it was - Glen came round and replaced the defrost heater. Our fridge has now been completely sorted for a couple of weeks - and it was a fair price considering the parts required. I just wish I'd called AGS before attempting the DIY route... would have saved a lot of time, money and hassle. Highly recommended if you live in London. 07 Jul 2014

Susan_Watson American Fridge/Freezer Repair A knowledgeable engineer quoted the price over the phone, and explained what had gone wrong with the part that had broken down. He was able to service my American style fridge/freezer on the same day. Excellent service 07 Jul 2014

Watson15 Excellent service The engineer was punctual and efficient solved the problem in a matter of minutes and charged the minimum call out fee. I would recommend this company without reservation, outstanding service which is getting more uncommon these days. 29 May 2014

Editt Fix samsung american fridge freezer Investigated fault, diagnosed and repaired there and then i would recommend them without hesitation outstanding service and straight to the point a good old fashion no bull engineer who tells it like it is. 13 May 2014

Houu Repaired side by side fridge freezer. Fault was diagnosed very quickly and dealt with on the spot and was given good advise on how to keep appliance and how to use best effect and saving costs. Excellent service. 11 May 2014

NIsaacs Excellent service We emailed Glen on a Friday night, he had been, mended the fridge and gone by Saturday lunchtime. Very knowledgable and professional, reasonable price, would recommend. 10 May 2014

Jessica84 great fridge repair service My fridge started going warm and with the husband away I had to call out an engineer-AGS came same day and fixed it pretty quickly with no probs since i would def recommend them- good efficient and affordable service. 01 May 2014
CleonW fridge repairs london Great service offered by ags engineers 01 May 2014

dnna repair fridge freezer After a few weeks of having problems with my fridge. i finally caved in and decided to get it fixed properly instead of fixing it myself. I searched in google and it came up with AGS Refrigeration and i must say i am glad i went with this company. 18 Apr 2014

MarkyMT Fridge repair Excellent service, 1 time call out fee. My fridge door had fallen off. He put it back on and although he didn't have the required part with him for my old fridge, he found a suitable part at his workshop and fitted it promptly. Polite, prompt...excellent. Thanks Glen! 24 Feb 2014

Very quick and professional service all completed on first visit no problems, customer Wimbledon. 20/10/2014

Exceptional same day service Paul Greenwich. 10/10/2014

Repaired our Samsung fridge freezer sameday very happy with service, Claire in Fulham. 20/06/2014

Ags refrigeration was on the only company who could tell me what was wron with my fridge freezer even before he came and fixed it. excellent engineer. 12/12/2013

Excellent services offered by this company, and the prices was affordable. 18/11/2013

Fridge repaired Service was excellent and all options explained would definitely recommend. 16/11/2013

Repaired samsung fridge freezer Very knowledgeable and explained about the problem the cost and method of repair. very satisfied would use this company again. 22/10/2013

Miele fridge freezer replace sensor great service. 19/09/2013

Problem with frost free fridge freezer Called with and estimate time of arrival which they kept to engineer found fault and gave me the option whether to fix or not great service all fully explained. 25/08/2013

New compressor fitted Attended the same day and repaired excellent service. 09/08/2013

Problem with GE refrigerator water dispenser Thanks to the engineers from ags who solve the problem with my fridge I can finally have water and ice. Great service it’s good to find someone who knows what they are doing. 01/07/2013

Circuit board fitted The engineer came out the same day part ordered and fixed the following day could not have had better service they really seem to know what they are doing. 05/05/2013

Repair of american fridge freezer The engineer turned up on time and had the part with him which he fitted unlike other companies who turn up look order and might come back a week or so later. Very pleased with this company. 05/04/2013

Fitted sensor Very good service engineer was on time and knew what he was doing. 37/03/2013

Repair fridge Efficient and professional from start to finish. 09/3/2013

Admiral fridge fault Finally found a company which does'nt bull you around, came found and told us the problem and likely cost leaving us with the decision whether to repair or not which we did in the end and I’m relieved to say all is good once again thanks for your help and advice. 28/02/2013

Fan repaired Gave helpful hints how to avoid problem in the future would definately recommend for any such fridge freezer problems. 12/02/2013

fridge freezer repair Excellent service and reasonable priced. 20/01/2013

General Electric Fridge Repair Had problems with water dripping had other companies round couldnt solve problem a friend recommend AGS who came and solve problem no fuss havent had any problems since. Mr Sam Noble, London, /2011

repair freezer Excellent service by AGS will deffinately use again if necessary. Customer in clapham 6/2011

Liebherr fridge freezer problems Had loads of problems with my fridge over the past year, finally its been repaired and is working well now. Wish I had called AGS in the first place, really swift and efficient service Miss Jessica Bailey, Customer in Fulham London17/01/2012

Liebherr fridge freezer repairs freezer kept defrosting AGS came round problem was a shortage of gas which engineer fixed havent had any problems since will def be keepin their no just in case brillant service Miss Roper Lambeth London /2010

Liebherr fridge freezer problems Excellent Service provided would use in the future. Highly recommended. Jade, London 15/02/2012

Samsung fridge freezer Repairs Fridge kept dripping electrics other company said it was motor a friend rec AGS who came round im glad they did for it wasnt it was ice machine saved me a lot of money. Mr J Andrews London 18/2011

fix Wirlpool freezer freezer called AGS who came out straight away fix freezer at low cost and no fuss. excellent. Sue in Lewsham /2011

Repair American Fridge Freezer Excellent service repair fridge at price quoted no extras no fuss will def use again if needed. Mr Smith - Croydon /2011

General Electric fridge freezer repairs freezer had defrosted called AGS who came out straight away fix problem no fuss and at a low cost. Rob in Chealsea London01/05/2011

Repair Maytag fridge Call engineer who arrived when he said he would and knew what fault was straight away which he fixed very happy with service offered.

Ms Linnette Hayes Wandsworth 01/03/2012

Refrigerator Repairs Very efficent service Allan - Croydon /2010

Liebherr fridge repair Professional, efficient, courteous. Would definitely recommend. Sheran barnette Putney london 12/02/2012

Fridge repair by AGS engineer MY moms frieezer started playing up, i called glen from ags and the job was completed in no time i woul definatey recommend ags to any one. Garry - croydon,18/10/2011

Maytag fridge/freezer repaired by AGS my fridge was only a year old and suddenly stopped working i was reffered by a friend to ags refrigeration.I Called AGS . The engineer came and it was fixed within 2 hours i was over welmed. thank you ags. Mr Ray B, Wandsworth 10/01/2012

Samsung fridge freezer repairs my freezer was not keeping my food frozen i called glen from ags and he solved the problem within no time, very effecient, friendly and affordable service. Miss Marsha Rodriques Streatham London 1/08/2011

Beko fridge/freezer repaired by ags i've had my fridge a few years now, it broke down and ags came and revived it it as i coudn't afford a new one very affordable price THANKS AGS.Mr Tom Green ladbrooke Grove 12//2011

Fridge Repair Nigel Dean; London;; Very old Australian Frost Free Fridge was freezing up and not working. Glen identified problem and advised what parts I needed. I imported parts from Australia and Glen spent an hour fitting them at no charge some weeks later ! Great service and was only charged for initial callout. Fridge working perfectly.

Freezer Fixed Freezer was'nt working and all my scampi became defrosted, called fridge engineer from ags refrigeration, and he came out promptly, and fixed my freezer. great service ags refrigeration. Carla South london July 2013.

General Electric fridge freezer repairs I called someone else before calling AGS and wish I hadn't. Their service was beyond reproach Miss Watson, Kensington London. 09/02/2012

Fixed my integrated fridge freezer and gave tips on maintenance I have no hesitation recommending this company. Not only did they fix my integrated fridge freezer the engineer also advised me on tips on how to extend the life of my freezer. Mr Thompson, Wesminster. 03/2012

Samsung fridge repaired by engineer Have had my fridge only a year, suddenly stopped working before Christmas- nightmare timing. Called AGS as recommended by a friend. The guy came out and fixed it the next day! very impressed Ms Justina, Clapham. 17/12/2011

Beko fridge repairs good service problem fixed very quickly and reasonable price- would recommend Sue Hopson, Notting Hll 23/04/2012

Samsung fridge freezer repairs, I called ags engineer and he solved the problem in no time and it is still working until now. thanks very much ags.

Tim Davies Chelsham Road, South Croydon The fridge on my Samsung side by side had stopped working, I called AGS and they knew what the problem was straight away. They came round within the hour, had the parts with them From first call to all fixe d was only 2 hours. Fantastic service!

Kenneth, London Liebherr fridge repairs Great efficient and courteous service Excellent price was what I could afford Thanks Glen

Fridge Repair Professional service, courteous, Would definately recommend. Garry stephens Maida Vale, london 05/02/2012

Shawn Green Stockwell 10/10/2011 Samsung fridge freezer repaired by AGS refrigeration engineer my fridge-freezer stopped working two days ago AGS was recommended by my neighbour the engineer came out and fixed it i'm very pleased with the service will certainly recommend them to anyone. Mrs Henry, Kensington 14/03/2012

Awoke to my American fridge freezer defrosting and neither side working, Called AGS and spoke to glen after i explained the problem he quickly diagnosed the fault over the phone and we arranged a call out. i needed anew circuit board which he had in stock and replaced immediately , During the visit he was polite and friendly and explained exactly what he was doing as he went along he also noticed that there was a problem with my fan and he replaced it for free,, i would recommend him to everyone as he was honest with his price. Thank You Ags. Debbie, Carshalton Surrey 1/04/2012

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